Chamois Butt'r Ultra - Jar

This versatile balm is made for the most demanding conditions (think your longest rides or the wettest, hottest, or just nastiest conditions). Our founder, Steve Mathews, originally made this product for himself to fill a need for longer distances, to be longer lasting than our creams so he didn't need to reapply as much, and be easier to carry than an 237ml tube of Butt'r.

Ultra is very different from our other Butt'r creams (and for some rides, that's a good thing!). We spent six years perfecting Ultra balm's formula to be thicker than our anti-chafe creams for advanced protection and longer lasting comfort. Basically, Ultra is made to be applied and stay where you put it. We worked to perfect this formula with a select group of experienced long distance and ultra endurance cyclists, as well as everyday cyclists and bikepackers, to ensure this balm was up to the test.

Never tested on animals. No harsh chemicals. No parabens, phthalates, petrolatum, or gluten. Recyclable packaging. Made in the USA.

BENEFITS

• Solid balm, softens to touch
• One application lasts all day
• Made with natural ingredients
• Made for the most demanding anti-chafe needs, but protects any skin areas (great to cover healing skin!)
• No petroleum! Made with high quality natural ingredients like beeswax, coconut oil, shea butter, and peppermint oil
• No tingle! Natural peppermint oil smells great, but contains no skin tingle.
• Help us recycle! These 148ml cans are made to be reused. The lid screws tight so you can stash your cash, zip ties, or snacks on trips or recycle to be repurposed.

KEY INGREDIENTS

• Coconut Oil
• Beeswax
• Shea Butter
• Peppermint Oil

DIRECTIONS

• Apply directly to skin or chamois pad to protect skin and help prevent chafing.
• If the product is hard, use your fingers to warm it up
• Rub excess into skin
• Reapply as needed
• Reuse or recycle metal packaging

Delivery Costs:

Check out our current shipping charges below:

• Auckland (Orewa to Pokeno) - $8
• Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed) - $22
• North Island Urban - $10
  
• North Island Rural - $18
  
• South Island Urban - $15
  
• South Island Rural - $22
  
• For Bulky/Heavy Items a $30 fee will be added.

We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.

NZ Islands Courier Charges:

If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.

Bulky Items:

Additional charges may also apply to bulky order that measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.

Processing Times:

All orders are processed during weekday business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.

While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.

Track and trace:

We work with multiple couriers for delivery, including NZ Post NZ Couriers, and Post Haste. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.

Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with our courier.