Effective Date: 01 May 2025
Welcome to Mission Cycles ("we", "our", "us"). Your privacy is important to us, and we are committed to protecting any personal information you provide while using our website https://missioncycles.co.nz/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment information.
- Account Information: If you create an account, we collect your username and password.
- Order Information: Details of the products you purchase, transaction information, and purchase history.
- Technical Information: IP address, browser type, device information, operating system, and website usage statistics.
- Communication Information: When you contact us (e.g., customer service inquiries), we collect the content of the communication and your contact details.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling orders
Managing your account
Communicating with you about your orders, inquiries, and promotions
Improving our website, services, and products
Sending marketing communications, if you opt-in
Detecting and preventing fraudulent transactions
Complying with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: With companies that provide services such as payment processing, website hosting, analytics, and marketing assistance.
- Legal Requirements: When required to comply with legal obligations or respond to lawful requests.
- Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand how you interact with our Site and improve functionality. You can manage your cookie preferences through your browser settings.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt-out of marketing communications at any time
- To exercise any of these rights, please contact us at admin@missioncycles.co.nz.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children's Privacy
Our Site is not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Mission Cycles
Visit us in store at 21 Fernhill Drive, Westgate Auckland 0614
09 8328090